Case Study: Fundtech achieves improved service, expanded business, and lower IT overhead with Fortra's Skybot Scheduler

Fundtech Improves Service, Expands Business, and Lowers IT Overhead

Fundtech, a financial services technology provider handling transaction processing for 500+ clients, relied on an automated file-transfer system to move critical payment and deposit files via external FTP. That tool proved unreliable—failing to alert on some errors and requiring manual intervention—forcing Fundtech to staff a third shift and incur high administrative overhead to meet strict SLA deadlines and growing transaction volume.

Fundtech replaced the legacy tool with Skybot Scheduler on a Windows infrastructure to collect, sync, and route hundreds of thousands of files daily while monitoring external FTP servers. Skybot’s robustness and responsive support eliminated the overnight shift, reduced administrative overhead, freed skilled staff for strategic projects, and ensured scalable, SLA-compliant file-transfer services as the customer base grows.

Fundtech

Marni Jessie

Manager of Technical Support Services