Case Study: HarborOne Bank achieves rapid takedowns and reduced phishing risk with Fortra’s PhishLabs Customer Phishing Protection

Fortra Protects Regional Bank’s Customers and Brand from Phishing Attacks

HarborOne Bank is a regional financial institution based in Massachusetts (founded 1917, $5.5B in assets and 30 banking centers) whose small security operations team was inundated with hundreds of malicious credential‑theft phishing sites. The volume of attacks outpaced the bank’s ability to manually detect and remediate threats, creating risk to customers and the HarborOne brand.

HarborOne engaged Fortra’s PhishLabs Customer Phishing Protection, a proactive detection and takedown service that analyzes massive URL datasets (350+ million URLs daily) and automates threat curation and remediation. PhishLabs identified and immediately removed hundreds of malicious sites, dramatically reducing phishing exposure, cutting the team’s manual workload, and freeing security staff to focus on higher‑value priorities.

HarborOne Bank

Dana Shell

CISO