Fortra
376 Case Studies
A Fortra Case Study
Focal Point Lights, a Chicago-based manufacturer of architectural lighting, faced growing IT complexity from cross-platform workflows—EnterpriseOne ERP jobs, Windows and IBM i servers, and custom VB/.NET apps. Manual job entry, lack of monitoring and alerts, and an inflexible native scheduler caused failed or delayed jobs and month-end processing bottlenecks.
They implemented HelpSystems Automate Schedule, using vendor support to translate EnterpriseOne error codes and enable reactive, cross-server orchestration. The solution centralized scheduling and monitoring, automated month-end and event-driven jobs, provided alerts and logs for failures, and reduced manual oversight—saving time and improving visibility into delayed or failed processes.
Camillo Catuara
Applications Development Manager