Case Study: Largest Managed Healthcare Provider achieves secure remote access, full data visibility, and 85% improvement in policy awareness with Fortra's Digital Guardian

Data Visibility, Secure Remote Connections, and Increased Compliance Policy Awareness

A large North American managed healthcare provider, despite spending over $1M annually on HIPAA training, failed an internal audit that flagged significant noncompliance risk. The organization struggled with many mobile users who did not consistently use the VPN, leaving regulated PHI at risk and making it impossible to enforce controls or reinforce training in real time; the company needed to force traffic through corporate controls, block off‑network data egress and multiple network adapters, and improve user policy awareness.

Fortra’s Digital Guardian deployed kernel‑level endpoint agents and network‑aware policies that enforced VPN use (blocking internet access until a VPN connection), prevented adapter bypasses, and prompted users in real time to acknowledge or justify risky actions. The solution provided full visibility into data movement, supported remote workers, and—within six months—reduced user prompts by 85%, indicating substantially improved policy awareness and safer behavior.