Case Study: Connectria Hosting scales hosting and boosts efficiency with centralized monitoring from Fortra (formerly HelpSystems)

Connectria Scales Its Hosting Services with Centralized Monitoring from HelpSystems

Connectria Hosting, a managed and cloud hosting provider serving more than 1,000 customers in 30+ countries and a multiple-time IBM Beacon Award winner, needed a centralized, multi-tenant monitoring solution tailored to the IBM i platform. The company required customizable, easy-to-use monitoring to maintain responsive, personalized service at scale without adding significant staff.

Connectria implemented QSystem Monitor and QMessage Monitor from HelpSystems, gaining a single dashboard to monitor hundreds of IBM i systems and customizable message automation and alerts for individual customers. The products were quick to deploy with vendor support and delivered single-view monitoring, greater flexibility for custom customer needs, improved operational efficiency, and the ability to scale services without doubling or tripling staff.

Connectria Hosting

Dave Wiseman

Director