Case Study: Cigna-HealthSpring achieves automated compliance and streamlined access management with Fortra (Core Security)

Cigna-HealthSpring - Customer Case Study

Cigna-HealthSpring, a leading Medicare Advantage provider with more than 1.2 million members across the Southeast, struggled with manual user-access and compliance processes. A lean IT team relied on spreadsheets and email to manage access to 150+ applications while meeting HIPAA, HITECH and Sarbanes-Oxley requirements, which was time-consuming, error-prone and unable to scale for growth.

By deploying Fortra/Core Security’s Compliance and Access Request, Cigna-HealthSpring automated provisioning, access reviews and audit trails and integrated with PeopleSoft, claims and EMR systems. The solution streamlined certification reporting, delivered instant manager notifications, enforced least-privilege access, reduced transcription errors and significantly cut the time and resources required for audits.

Cigna-HealthSpring

Andy Flatt

SVP and CIO