Case Study: Admiral Group plc achieves improved system availability and reduced operational workload with Fortra's Systems Operations Suite

Admiral Group Utilizes Systems Operations Suite and More

Admiral Group, a fast-growing UK motor insurance and price-comparison business with over 3.4 million insured vehicles and revenues above £2.9 billion, expanded its web operations and upgraded to IBM POWER7 systems to handle increased demand. That growth made the IT environment more complex and put heavy pressure on a operations team that was working 24/7; Admiral needed a robust, multi-platform systems management solution to maintain availability, reduce disruption, and ease operational burden.

Admiral chose Halcyon’s Systems Operations Suite and Advanced Job Scheduler (deployed as SaaS), working closely with Halcyon through testing and rollout. The solution automated routine checks and job scheduling, enabled parallel batch processing with dependency handling, and provided proactive monitoring and alerts—allowing Admiral to move from full 24/7 manned shifts to an on-call model (manned 08:00–18:00), speed up overnight processes, improve job success rates, and increase system availability and IT productivity without adding staff.

Admiral Group plc

Paul Connah

Service Improvement and Operations Manager