Case Study: A. Schulman achieves automated Infor ERP processing and 24/7 monitoring with Fortra Robot solutions

A. Schulman Uses Robot to Automate Infor ERP Interactive Processes

A. Schulman, a global supplier of high-performance plastic compounds and resins, operated its U.S. environment on a single IBM i server and faced time-consuming manual ERP processes, complex scheduling needs, and the challenge of providing 24/7 system monitoring with a one-shift help desk while preparing for international expansion.

They deployed HelpSystems’ Robot suite—Robot SCHEDULE and REPLAY to automate interactive, date-driven Infor ERP jobs (over 150 Replay objects and 200+ scheduled jobs), plus Robot CONSOLE and ALERT for continuous monitoring and proactive notifications. The result: automated dependency-controlled processing that prevents partial postings, faster troubleshooting, dramatically reduced manual work (freeing staff for higher-value tasks), one-person help-desk operation, and an easily scalable platform for global growth.

A. Schulman

Tim Winnicki

Applications Manager