Case Study: Wise Alloys LLC achieves instant lot-ticket retrieval and automated data entry with Fortra's Webdocs

A Document Management Solution Boosts Efficiency at Wise Alloys

Wise Alloys, a Muscle Shoals, Alabama–based subsidiary of Wise Metals Group that produces 950 million pounds of aluminum sheet annually, was hampered by paper-based processes. The plant generated about 40,000 double‑sided lot tickets a year; tickets were batched, sent offsite for manual data entry, backed up on microfiche, and often unavailable for three to four weeks—delaying customer responses and risking human error.

They implemented HelpSystems Webdocs, an affordable document management system that was installed in hours and lets staff scan and index documents (up to ten keys) for browser access. The change eliminated manual rekeying, cut costs without adding headcount, made lot-ticket data instantly retrievable (seconds instead of weeks), and reduced errors while fitting their budget and operational needs.

Wise Alloys LLC

Gene Bendall

Senior Business Systems Analyst