Case Study: Totto achieves faster order fulfillment and 400% higher shipping capacity with Fortna

Solid Partnership Leads to Painless Supply Chain Transformation

Totto, the Colombian handbag, apparel, and accessories company, was growing quickly and struggling with slow, error-prone order fulfillment, crowded docks, and poor inventory visibility across its nine distribution centers. To support its expansion and improve service to stores and online customers, Totto turned to Fortna for help with a major distribution network transformation.

Fortna designed and implemented a new 26,000-square-foot national distribution center with new equipment, a warehouse management system upgrade, and streamlined processes such as put-to-store, cluster picking, and value-added services. The results included a 400% increase in shipping capacity, order cycle time cut from 7 days to 48 hours, inventory reliability above 99.8%, and an expected 25% productivity increase.

Totto

Santiago Posada

Distribution Director Nalsani S.A.S