Case Study: Pepper Money achieves faster loan approvals and stronger fraud detection with Fortiro

Pepper Money Transforms Lending with Fraud Detection and Automation

Pepper Money, a leading non-bank lender in Australia and New Zealand, sought to enhance its fraud protection and meet compliance obligations as it grew rapidly. The challenge involved manually detecting fraud in financial documents and redacting sensitive customer information, which were slow and cumbersome processes. To address this, the lender turned to vendor Fortiro and its Fortiro Protect and Fortiro Redact solutions.

Fortiro implemented its software to automate these critical tasks. Fortiro Protect performs over 100 fraud checks on documents in 30 seconds, while Fortiro Redact automatically handles data redaction. This solution streamlined operations, improved security, and allowed Pepper Money's risk team to focus only on high-risk cases. The results included a more efficient lending process, supporting the company's ambition to provide loan approvals and payment within an hour.

Pepper Money

Andrew Gamble

Head of Sales