Case Study: Jersey Mike’s Franchise Systems Inc. achieves streamlined, secure network management and 80% faster switch troubleshooting with Fortinet

Streamlining Secure Network Management by Leveraging FortiSwitch Across 2,500+ Restaurants

Jersey Mike’s Subs, a nationwide franchise with 2,500+ restaurants, faced the challenge of securing and centrally managing a vast, franchisee-owned network with a lean six-person IT team. Many locations used unmanaged, off‑the‑shelf switches and legacy firewalls that offered little visibility or reliability, making it hard to isolate issues, protect point‑of‑sale (POS) traffic, and maintain consistent deployments across the estate.

Jersey Mike’s and partner GLS implemented the Fortinet Security Fabric—FortiGate NGFWs with Secure SD‑WAN, FortiSwitches managed via FortiLAN Cloud, plus FortiManager, FortiAnalyzer, FortiSIEM and FortiAP—replacing unmanaged switches and centralizing management. The result: stronger POS/back‑office segmentation and security, increased uptime and faster rollouts, an ~80% reduction in help‑desk switch troubleshooting time, roughly 50% fewer RMAs, and about 50% faster LAN and firewall deployments.

Jersey Mike’s Franchise Systems Inc.

Scott Scherer

Chief Information Officer