Case Study: Large Global Religious Organization achieves 100% ROI in 11 months with Fortinet FortiVoice unified communications

Resource-Constrained Church Sings Praises of New Unified Communications System

A global coordinating body for a major Christian denomination — supporting tens of thousands of churches and millions of members — was burdened by tight IT budgets and a “big mess” of three partially functional phone systems (one near end-of-life and one problematic open-source PBX). The disjointed telephony infrastructure caused frequent maintenance headaches, wasted IT time, and unreliable service for staff who depend on voice communications worldwide.

Working with Fortinet partner Dagostino Electronic Services, the organization replaced its legacy systems with a unified Fortinet solution (FortiVoice PBX, FortiFone handsets and FortiGate NGFWs) deployed in under six hours and configured for high availability. The new system gave users self-service portals, slashed IT phone-management time by 88% (from about 2 hours daily to ~15 minutes), improved reliability for global support, and delivered a full return on investment within 11 months.