Case Study: Bill Miller Bar-B-Q achieves 40% cut in spam and stronger spear-phishing protection with Fortinet FortiMail Cloud

Popular Texan Barbecue Restaurant Chain Enhances Email Protection With FortiMail

Bill Miller Bar-B-Q, a San Antonio–based chain with 82 restaurants, faced an uptick in phishing—particularly targeted spear-phishing—after expanding Microsoft 365 email access to managers. With a small IT team and native email filters that still sent convincing phishing to users’ junk folders, the company needed stronger, source-level protection to prevent employees from clicking malicious links or attachments.

Bill Miller deployed FortiMail Cloud across 247 mailboxes to add multilayer defenses—advanced sender verification, cloud sandboxing and impersonation analysis—that stop threats before they reach inboxes. Within the first week recipient spam fell by about 40%, spear-phishing defenses improved significantly, and automated management reduced IT effort so staff could focus on customer service.

Bill Miller Bar-B-Q

Robert Collazo

Director of Information Technology