Case Study: Ombudsman Educational Services achieves improved wireless video performance and simplified network management with Fortinet

Ombudsman Educational Services - Customer Case Study

Ombudsman Educational Services, a nationwide provider of alternative K–12 programs serving students across more than 130 classrooms in 19 states, needed a reliable, scalable wireless network to deliver a video-based curriculum. With a small IT team, the organization faced choppy video, frequent disconnects, and the challenge of quickly opening, expanding, or closing sites while reducing management overhead.

Ombudsman moved to a single‑vendor Fortinet solution—FortiAPs, FortiGate models, FortiManager/Analyzer—and centralized video via Wyse thin clients and Citrix XenDesktop with VPN links to datacenters. The deployment eliminated disconnects, boosted wireless performance (now over 90% of traffic), simplified management, and positioned the company for rapid growth—earning a Citrix innovation award.

Ombudsman Educational Services

Harold Ragland

Director of Projects and Implementation