Case Study: Avid Communications achieves rapid MSSP growth and high‑performance managed security with Fortinet Security Fabric

Midwestern MSSP Grows its Security Business With Help From the Fortinet Security Fabric

Avid Communications, a Kansas City–based MSP founded in 2006, expanded from VoIP into business internet, Wi‑Fi, cloud and security services for SMBs across the U.S. Midwest. While managing customers’ next‑generation firewalls, the team discovered many devices were purchased but not fully enabled, leaving businesses exposed; they needed a managed, high‑performance Firewall‑as‑a‑Service that would not degrade the gigabit speeds many customers expect.

Avid chose the Fortinet Security Fabric—centred on FortiGate NGFWs with Secure SD‑WAN and supported by FortiManager, FortiSIEM, FortiEDR, FortiClient, FortiToken and FortiCare—to deliver a centralized, template‑driven FWaaS. The integrated platform enabled rapid deployments, seamless third‑party integrations and enterprise‑grade features for SMBs, now protecting about 650 endpoints across ~40 organizations and 30 SD‑WAN sites while keeping headcount and prices low and accelerating the company’s security growth.

Avid Communications

Tim Campbell

CISO, Chief Technologist