Case Study: MicroStrategy achieves multi-cloud visibility and reduced monitoring costs with Fortinet FortiMonitor

MicroStrategy Uses FortiMonitor To Enhance Its Cloud PaaS and Offset High Monitoring Costs

MicroStrategy’s Cloud Operations team runs a Platform-as-a-Service for 500+ customers across unique Azure and AWS stacks, and needed granular, multi‑cloud visibility plus a single pane of glass to manage deployments. Their CloudWatch setup lacked top‑level views and affordable custom metrics, creating high monitoring costs and operational strain—over 1,300 support tickets per week—that made scaling and predictable service delivery difficult.

MicroStrategy adopted FortiMonitor to provide an agnostic, multi‑cloud monitoring layer with automated deployments, templated collectors, and agent management, plus top‑level dashboards, status pages, and custom metric ingestion. The platform reduced deployment and maintenance overhead, enabled automated diagnostics and remediation, improved visibility and predictability for leadership, and helped offset monitoring costs while allowing engineers to focus on higher‑value work.

Strategy

Roshan Popal

Senior Vice President of Cloud Systems Engineering