Case Study: USI Insurance Services halves WAN downtime and achieves up to 10x faster Internet with Fortinet

Insurance Broker Ensures WAN Security Plus Higher Performance, Less Downtime, and Streamlined Management

USI Insurance Services, a rapidly growing insurance brokerage with more than 9,000 employees and 182 U.S. offices, faced a sprawling WAN and increasing security complexity that strained a three-person network team. Legacy headend firewalls and backhauled traffic to two data centers caused poor application performance, frequent outages, and time‑consuming per-site management.

USI replaced its legacy stack with Fortinet solutions—FortiGate NGFWs with Secure SD‑WAN, FortiManager/FortiAnalyzer, FortiSIEM and FortiCare services—standardizing on a single appliance and using a golden‑template USB deployment plus TAM support. The rollout finished in two months with under five minutes’ downtime per site; outages fell from ~40 to <20 per year, internet speeds improved up to 10x, management time dropped dramatically, and the company realized about $1M/year in WAN savings and ~40% lower hardware cost.

USI Insurance Services

Joe Mogelinski

Senior Network Engineer