Case Study: Goodwill Industries of Middle Tennessee, Inc. achieves faster network performance, stronger security, and 50% SD-Branch cost reduction with Fortinet

Fortinet Helps Goodwill Better Serve the People of Middle Tennessee

Goodwill Industries of Middle Tennessee is a nonprofit social enterprise with about 1,300 employees across 32 stores, 20 donation centers and three career centers. Faced with an aging, fragmented WAN and security stack, limited IT staff (12, including one cybersecurity specialist), PCI compliance needs and frequent performance and management headaches, the organization needed a more integrated, cost-effective approach to protect donor and client data and keep networks running smoothly.

Goodwill deployed Fortinet SD-Branch — including FortiGate NGFWs, Secure SD‑WAN, FortiSwitch, FortiAP, FortiExtender, FortiManager/Analyzer and endpoint/email protections — to centralize management and integrate security. The result: network performance and failover improved, SD‑Branch costs were cut about in half, threat visibility and response time increased, local teams can troubleshoot LAN issues, and savings were reinvested into endpoint and email security and an external SOC.

Goodwill Industries of Middle Tennessee, Inc.

Ed O’Kelley

Vice President of IT