Case Study: San Pedro Square Market achieves reliable, secure, high-capacity Wi‑Fi and unified network security with Fortinet

Downtown Social Hub Upgrades Access Network to Meet Surge in Patrons

San Pedro Square Market, a bustling downtown San Jose food and entertainment destination drawing about 8,000 smartphone-toting visitors a day, was overwhelmed by an oversubscribed, unsecured guest Wi‑Fi that disrupted tenant Point‑of‑Sale, VoWiFi and overall operations. Multiple disconnected security and surveillance systems left the market with poor visibility, no visitor analytics and mounting operational inefficiencies.

SPSM deployed Fortinet’s Secure Access Architecture—FortiGate 92D, FortiSwitch PoE and FortiAP 802.11ac—consolidating wired/wireless management, security and captive‑portal guest access. The upgrade delivered secure, segregated SSIDs for POS and operations, captive‑portal marketing opt‑ins, FortiPresence analytics for staffing and layout decisions, IP‑based surveillance with faster review, and simplified network operations—improving tenant efficiency, protecting the network, and preparing the market for IoT services.

San Pedro Square Market

Martin Menne

Co-Owner