Case Study: Cirion Technologies improves security and cuts operating costs with Fortinet's FortiCare Advanced Support Pro Plus

Digital Technology and Infrastructure Provider Optimizes Its Security Service in Latin America with Fortinet’s Advanced Support

Cirion Technologies is a leading Latin American digital infrastructure and technology provider with more than 30 years in the market, serving thousands of companies across an extensive terrestrial and submarine network and 18 data centers. As an MSSP managing roughly 6,500 Fortinet devices, rapid customer growth created complex license management, increasing support requests and SLA pressures that strained its SOC and operational capacity.

Cirion adopted Fortinet’s FortiCare Advanced Support Pro Plus—with a dedicated Service Relationship Manager and Technical Account Manager—and moved to an Enterprise Agreement for licensing, gaining a single point of contact, faster incident escalation, and simplified license administration. The changes delivered stronger security with lower operating costs, reduced license management time, greater budget control for devices, improved customer support and satisfaction, and ongoing training and support.

Cirion Technologies

Gustavo Dellarosa

SOC Regional Manager