Case Study: Fortune 500 Consumer Financial Services Company achieves millions in savings and boosts SOC productivity with Fortinet FortiSOAR

Consumer Financial Pioneer Invests in SOAR That Empowers Security Operations Team

One of the largest U.S. private‑label credit card providers—an 85‑year‑old Fortune 500 financial services company with thousands of employees and tens of millions of accounts—faced an overwhelmed SOC. A flood of alerts from SIEM, EDR, firewalls and email gateways, compounded by high false‑positive rates and manual spreadsheet‑based incident tracking, left analysts unable to keep pace or produce timely reports despite additional headcount.

The company selected FortiSOAR for its unlimited non‑code automation, maintainable workflow editor, searchable data tables and broad connector support. Automated playbooks and integrations cut false positives, sped triage and containment, improved reporting and compliance, and boosted analyst productivity and morale—driving anticipated multi‑million dollar savings and enabling the SOC to extend FortiSOAR to physical security incident management.