Case Study: Macquarie Cloud Services achieves tailored, reliable security and premium customer experience with Fortinet

Cloud Services Provider Tailors Each Client’s Environment to Deliver a Premium Experience

Macquarie Cloud Services, part of Macquarie Telecom Group in Australia, delivers certified hybrid IT hosting and prides itself on a +66 Net Promoter Score. The company’s legacy shared-firewall topology created “noisy neighbor” risks—such as DDoS-driven congestion—that could impact multiple customers and undermine its promise of premium performance and 100% uptime.

Macquarie replaced shared devices with dedicated Fortinet FortiGate firewalls sized per customer and added FortiManager and FortiAnalyzer for centralized control and reporting, plus FortiPortal, FortiSwitch, FortiWifi, FortiAuthenticator and FortiToken. The deployment—now several hundred FortiGates—gave the team better visibility, tailored security profiles, flexible licensing, and improved reliability and performance, reducing cross-customer impact and reinforcing customer confidence.

Macquarie Cloud Services

Jamie Gillespie

Security Architect