Case Study: Cirion Technologies optimizes security service and support with Fortinet

Cirion Technologies streamlines security support for 6,500 devices with Fortinet

Cirion Technologies, a major digital infrastructure and technology provider in Latin America, faced challenges managing support requests and meeting service-level agreements for its approximately 6,500 Fortinet devices as its client base grew. This placed a strain on its security operations center.

To address this, Fortinet implemented its FortiCare Advanced Support Pro Plus service. This provided Cirion with a dedicated support team, simplified license management via an Enterprise Agreement, and optimized services. The results included significantly improved customer support, reduced operating costs, increased control over the licensing budget, and freed management time for its thousands of Fortinet devices.

Cirion Technologies