Case Study: Secure Cyber Defense achieves accelerated threat response and seven-figure SOC revenue with Fortinet FortiSOAR

Business Soars When MSSP Leverages FortiSOAR for Threat-alert Case Management

Secure Cyber Defense, an MSSP based in Miamisburg, Ohio, provides managed Fortinet security solutions to government, manufacturing, finance, education and healthcare clients. As alerts surged (150–300 daily) and skilled staff were scarce, the team faced severe alert fatigue and struggled to scale higher-value SOC and MDR services without better automation and case management.

Secure Cyber Defense deployed FortiSOAR alongside FortiSIEM, FortiEDR and other Fortinet tools to automate triage, correlation and playbook-driven responses, integrating FortiGuard and proprietary threat intelligence. The automation cut incident handling from about 45 minutes to as little as two, eliminated overnight wake-ups for noncritical issues, improved efficiency and multitenant delivery, and opened new SOC/MDR and consulting revenue—now a seven-figure stream.

Secure Cyber Defense

Shawn Waldman

Chief Executive Officer