Case Study: Armor (global cybersecurity company) achieves faster issue resolution and unified customer monitoring with FortiMonitor by Fortinet

Armor Trusts Fortinet To Mo

Armor is a global cybersecurity software company that protects data and applications for 1,000+ customers across private, public, and hybrid clouds while helping them meet regulatory controls. With a support team of roughly 100 IT staff responsible for thousands of customer environments, Armor needed a single, multitenant monitoring solution to prevent outages, maintain SLAs, and safely migrate infrastructure to a new provider.

Armor implemented FortiMonitor as its centralized source of health and performance data, using multitenancy, unlimited dashboards, JIRA integration for automated ticketing, and automated diagnostics. The platform now monitors 8,000+ devices across thousands of customer deployments, enabling faster, proactive issue resolution, fewer support calls, reduced troubleshooting time, and improved visibility across the organization.

Armor

Kason Eldred

Director of DevOps