Case Study: The People Concern achieves enterprise-grade security and 30% fewer IT support tickets with Fortinet

Fortinet Provides Enterprise-Quality Security to Life-Altering Nonprofit

The People Concern is a Los Angeles nonprofit that helps people experiencing homelessness and survivors of domestic violence access housing and services at dozens of sites across the county. Because clients use on-site Wi‑Fi and devices, the organization needed stronger network security, better authentication (including HIPAA-safe staff access), and greater visibility than its legacy firewall could provide.

The IT team deployed a Fortinet security stack—FortiGate NGFWs with FortiGuard UTP, FortiAuthenticator, FortiManager, FortiSwitch and FortiAP—to segment networks, centralize management and standardize authentication and policies. The result: clearer, fabric‑wide visibility and faster remediation, enterprise security on a nonprofit budget, about a 30% drop in support tickets, integrations cut from one–two weeks to ~20 minutes, and the ability to scale security across dozens more locations.

The People Concern

Winnier Pereira

Director of IT