Case Study: Large Restaurant Chain achieves faster, more reliable in-restaurant networks and improved customer experience with Fortinet Security Fabric

Integrating Networking with Security Improves Customer Experience for Large Restaurant Chain

A UK restaurant chain with nearly 1,000 locations—ranging from modern spaces to thick‑walled historic buildings—struggled with inconsistent Wi‑Fi and fragmented vendors that broke a pilot mobile‑ordering app and overwhelmed a lean central IT team trying to troubleshoot hundreds of sites.

The company standardized on the Fortinet Security Fabric (FortiGate, FortiSwitch, FortiAP, Secure SD‑WAN, FortiExtender, FortiManager/Analyzer and FortiGuard services) to converge networking and security, segment traffic, and centralize management. The rollout delivered more reliable in‑restaurant networks and a working mobile‑ordering app, stronger POS and IoT security, faster troubleshooting and site activation, and enabled further digital innovation.