Case Study: Credit Union of Texas stabilizes digital lending with Fortimize and MuleSoft

Credit Union of Texas stabilizes lending in 12 weeks with Fortimize

Credit Union of Texas (CUTX) faced a critical challenge with its failing lending platform, built on Salesforce and MuleSoft. The system was unstable, plagued by crashes and errors, which eroded internal trust and negatively impacted the member experience. CIO Angela Faust brought in Fortimize to rescue the broken implementation and address this significant threat to their operations.

Fortimize stabilized the platform by focusing on key technical debt, rebuilding the front-end application, and implementing smarter error handling. The MuleSoft integrations were repaired to restore real-time functionality. As a result, CUTX regained operational control, drastically reduced errors and downtime, and minimized vendor risk. This restored trust in the system and enabled a faster, smoother lending experience for its members.

Credit Union of Texas (cutx)