Case Study: Amherst Group improves rent collections and compliance with Fortimize

Amherst Group boosts on-time rent collections from 68% to 86% with Fortimize

Amherst Group, a national real estate investment firm, faced challenges in managing rent collections and legal workflows across its growing portfolio of single-family rentals. Their process, spread across Yardi, Excel, and Outlook, led to duplicated efforts, compliance risks, and a lack of visibility for its teams. Partnering with vendor Fortimize, Amherst sought a solution to modernize and scale these critical operations.

Fortimize implemented a solution using Salesforce Sales Cloud integrated with Yardi and automated with Nintex. This centralized collections and legal case tracking, providing real-time visibility and reducing manual outreach effort by 40%. The results were significant, with on-time rent collections increasing from 68% to 86%. Fortimize helped Amherst reduce legal risk, improve cash flow, and create a more scalable and reliable system.

Amherst Group