Case Study: Air India Express improves airport operations and passenger experience with Forthcode’s DAViX AI Copilot

Air India Express deploys DAViX in 2025 to speed airport operations with Forthcode

Air India Express, a low-cost carrier, faced operational challenges as it expanded its fleet and network. Their airport and flight operations teams struggled with data spread across multiple systems, leading to slow decision-making and increased cognitive load during disruptions. To address this, they partnered with Forthcode to deploy its DAViX AI Copilot.

Forthcode implemented DAViX, an AI-powered digital assistant that integrated data from various airline systems to provide real-time operational intelligence. The solution enabled faster decision-making, reduced cognitive load for staff, and improved coordination during disruptions. This resulted in enhanced operational efficiency, stronger compliance, and an improved passenger experience for Air India Express, allowing the airline to scale its operations more effectively.

Air India Express