Case Study: Karmanos Cancer Institute achieves operational efficiency with Forte Insights

Karmanos Cancer Institute unites operational teams and creates optimized processes with Forte Insights for OnCore

Karmanos Cancer Institute, a leading cancer research institution with more than 450 protocols, wanted better operational visibility across its clinical trials office. The team needed a way to combine data they already collected and overcome disconnected systems that made it difficult to understand study performance, staff effort, and the true cost of trials.

Forte implemented Forte Insights for OnCore, a business intelligence solution that pulled data into dashboards for accrual, activation, effort tracking, and financial trends. With Forte Insights, Karmanos created an effort tracking program in OnCore, improved visibility into FTE distribution and billable effort, and used activation and accrual dashboards to identify bottlenecks, troubleshoot revenue changes, and compare year-over-year trends to support smarter operational and budget decisions.

Karmanos Cancer Institute

Donna Mott

Director and Administrative Systems