Case Study: Upland Software improves customer training access with Forte Group’s Salesforce B2B Commerce solution

Upland Software launches Salesforce B2B Commerce in 6 months with Forte Group

Upland Software, a computer software company, needed an implementation partner to build a new B2B Commerce storefront to enhance customer experience and streamline operations. The challenge required deep Salesforce platform expertise and seamless integration with their complex IT ecosystem. They partnered with Forte Group for a Salesforce Commerce implementation.

Forte Group built a tailored B2B storefront where Upland's customers can purchase and pay for product training. The solution integrated with systems like Salesforce, NetSuite, Avalara, and Stripe. The project was delivered in just six months, improving customer access to training, reducing order processing efforts, and achieving seamless integration with Upland's IT systems.

Upland Software