Forte Group
49 Case Studies
A Forte Group Case Study
Forte Group partnered with Ovation Medical, a distributor of orthopedic products, to address a significant challenge. The customer's large base of over 12,000 clients created manual overhead in managing repeat orders, which constrained the sales team's capacity for growth. Ovation Medical aimed to leverage Salesforce B2B Commerce to automate this process.
The solution, delivered by Forte Group's ForteNext division, was a tailored self-service B2B purchasing portal built and launched in just four weeks. It integrated with Ovation's existing systems to automate sales processes and enable self-service reordering. The results were immediate, with Forte Group helping to double sales rep productivity and halve order processing time, while enabling each rep to manage over 400 accounts.