Case Study: Ex-Guard cuts order processing time by 50% with Forte Group’s Salesforce B2B Commerce marketplace

Ex-Guard cuts order processing effort by 50% with Forte Group

Ex-Guard, a U.S.-based manufacturer of automotive grille guards, sought to streamline its complex B2B sales and order fulfillment process. The company needed to eliminate manual tasks for its sales team and offer a highly-personalized buying experience for its dealership network. To address this, Ex-Guard partnered with vendor Forte Group to implement a self-service Salesforce B2B Commerce marketplace.

Forte Group built a secure and reliable B2B gateway, integrating Ex-Guard's CRM and ERP systems with the new Salesforce storefront. The solution automated critical operations like multi-tier pricing and shipping fee calculations. As a result, Forte Group helped Ex-Guard cut its order processing effort by 50 percent, increase sales at a lower management cost, and launch its first viable MVP in under 60 days.

Ex-Guard