Case Study: Armor Express achieves $500K in new direct customer revenue with ForteNext Salesforce Commerce Cloud

Armor Express generates $500K in 3 months with Forte Group

Armor Express, a manufacturer of custom body armor, faced challenges with its outdated customer portal, which lacked customization and order visibility. They partnered with Forte Group's ForteNext division to build a new e-commerce platform using Salesforce Commerce Cloud to streamline their complex sales process.

ForteNext designed and launched the GearUp commerce platform, which featured product configuration, a streamlined checkout, and self-service order tracking integrated with the company's ERP. The solution generated over $500,000 in direct revenue within three months, opened a new sales channel, and unified all sales activities onto a single platform for Armor Express.

Armor Express