Case Study: Azusa Pacific University speeds up student background checks with Formstack

Azusa Pacific University cuts student background check processing by one week with Formstack

Azusa Pacific University faced a cumbersome and slow process for handling student background check requests from employers. The university's previous method involved distributing a complex PDF via email or fax, manually collecting data from multiple departments through long email threads, and compiling it all into a final document. This clunky process, managed by their Undergraduate Enrollment Services Center team, took at least two weeks to complete and often resulted in bottlenecks and lost communications.

Using Formstack Forms and Formstack Documents, the university implemented an automated solution. Employers now submit a simple online form, which triggers automated workflows to alert relevant departments. Once all information is collected, a final PDF package with all supporting documents and an official letter is automatically generated. This Formstack solution reduced the process completion time by one week, eliminated long email threads and manual data entry, minimized bottlenecks, and helped students receive job placements quicker.

Azusa Pacific University