Case Study: Silkeborg Municipality streamlines case management with Acadre by Formpipe

Silkeborg Municipality streamlines case management for 4,000 users with Formpipe

Silkeborg Municipality, Denmark's ninth-largest municipality, faced the challenge of modernizing its outdated electronic case management system to meet GDPR compliance and support its future digital strategy for its 4,000 users. They sought a solution that was user-friendly, legally compliant, and capable of automating processes. The municipality chose to partner with vendor Formpipe and implement their Acadre ESM system.

Formpipe implemented the latest version of Acadre, focusing on creating an intuitive and flexible interface that users could customize. The solution was designed to automate workflows, simplify case management, and provide high uptime. As a result, Silkeborg Municipality expects to significantly reduce training time and the risk of errors for its 4,000 users, achieving a more efficient and compliant administrative process. The agreement with Formpipe extends until 2030.

Silkeborg Municipality