Case Study: Municipality of Lund streamlines administration and decision-making with Formpipe’s W3D3 and Meetings Plus

Municipality of Lund saves 600 working hours with Formpipe

The Municipality of Lunds faced the challenge of handling a high volume of public sector cases with inefficient, partly analogue processes that risked errors and a lack of transparency. With pressure to do more with fewer resources, they needed a tool to create an unbroken digital chain for better overview and clarity. They turned to vendor Formpipe and its W3D3 and Meetings Plus solutions to address these issues.

Formpipe's solution provided a platform for transparent and legally secure case management. The implementation automated processes, most notably saving 600 working hours by using robotic process automation (RPA) for the school choice process. This allowed staff to focus on quality improvement. The interaction between W3D3 and Meetings Plus streamlined meeting management, increased efficiency, and supported the municipality's democracy process, providing a stable foundation for further digitization.

Municipality of Lunds