Case Study: Brewers Decorator Centers achieves real-time, paperless operational oversight across 170 stores with Form.com

Brewers decorator centers Delivering insight and oversight into a Distributed store-based operation

Brewers Decorator Centers, the largest independent decorator merchant in the UK with 170 locations, was running entirely on multilayered paper forms for daily audits, health & safety, fleet management and HR, which prevented timely aggregation and data-driven oversight across its distributed stores. To modernize operations, Brewers engaged Form.com and began with a health and safety survey before expanding to a full mobile Quality Management/data collection solution.

Form.com deployed a custom mobile data-capture platform with automated workflows, CAPA and reporting dashboards that feed inspection data directly into Brewers’ intranet. The Form.com solution eliminated paper across all 170 branches, replaced months-long manual processing with real-time analytics for senior leadership, and enabled faster, measurable improvements in operational oversight and continuous improvement.

Brewers Decorator Centers

Paul Sandison

Digital Development Manager