Case Study: Stanford University streamlines RCL requests with FormAssembly

Stanford University cuts RCL request time by 60% with FormAssembly

Stanford University's Office of Accessible Education faced a challenge with its manual, paper-based Reduced Course Load (RCL) request process. The inefficient workflow required multiple signatures across campus, leading to significant delays, data fragmentation, and physical accessibility barriers for students. To modernize this, they turned to FormAssembly, utilizing its form-building service integrated with Salesforce.

By implementing FormAssembly, the university digitized the RCL process, eliminating physical barriers and creating a streamlined approvals system. This solution broke down data silos and provided clear tracking for requests. The results were substantial: FormAssembly helped achieve an 83% form approval rate within two days and a 60% decrease in the time it took students to complete their requests, greatly enhancing efficiency and accessibility.

Stanford University