FormAssembly
112 Case Studies
A FormAssembly Case Study
SAGE, a national advocacy and service organization for LGBTQ+ older Americans, needed to move from disparate systems to a digitally based service model during the COVID-19 pandemic. To support its volunteer and partner data collection, the organization turned to FormAssembly and its WordPress plugin for a more consistent way to gather and manage information.
Using FormAssembly’s drag-and-drop forms and Salesforce connectors, SAGE built and deployed web forms more quickly and scaled its digital data processes as needs changed. The system helped SAGE identify website visitors, gather information from adults seeking services, and improve outreach and follow-up across its 29 affiliates and more than 20 active web forms.
Denise Atherley
Director of Data Strategy Initiatives