Case Study: Polaris improves directory listings, feedback collection, and training surveys with FormAssembly

Polaris - Customer Case Study

Polaris, a nonprofit focused on fighting human trafficking, needed a centralized way to collect and route information across several departments. Using Salesforce for many core processes, the organization looked to FormAssembly to gather data from staff, clients, and service providers for directory listings, product feedback, and training surveys.

With FormAssembly, Polaris sends provider applications and updates directly into Salesforce for review, making it easier to maintain its directory listings and approve qualified providers. The same forms capture feedback and training survey responses in Salesforce, which cut manual administration down to no time at all and let the team quickly review analytics, report on learning growth, and plan future improvements.

Polaris

Ethan Bennett

Systems Administrator