Case Study: YMCA Youth Association improves student data and program registration with FormAssembly

Kentucky YMCA Youth Association Uses FormAssembly to Develop Middle and High School Student Programs

The YMCA Youth Association was using Eventbrite and Adobe PDF forms for event and registration workflows, but the process limited staff insight into the students they served. They had names, but not enough compiled data about contact details, history, or other information needed to understand participants’ needs.

By moving to FormAssembly with Salesforce integration, the YMCA Youth Association improved data quality, visibility, and speed across registration tasks. The organization reported that it could reach accurate numbers and save countless hours, while also saving 20,000 sheets of paper annually and supporting 10,000 middle and high school students served each year, with 3% year-over-year growth across all programming.

YMCA Youth Association

Derek Summerville

National Resource Coordinator