Case Study: Fresno Pacific University streamlines student and alumni data collection with FormAssembly

Fresno Pacific University - Customer Case Study

Fresno Pacific University, a leading Christian university, needed a better way to handle online forms that connected with its information systems. Before using FormAssembly, feedback was often collected through stand-alone survey tools, and some processes still relied on paper or hybrid forms.

With FormAssembly, Fresno Pacific University added Salesforce-connected forms that write directly into Salesforce and can prefill surveys from Salesforce data. The university uses the platform for tutoring center feedback, academic probation petitions, and recent graduate surveys, reducing staff data entry and copy-and-paste work while creating a permanent, standardized record of responses.

Fresno Pacific University

Jonathan Maher

Director of Systems Analysis