FormAssembly
112 Case Studies
A FormAssembly Case Study
CQ Infused Beverages, LLC is a B2B subscription-based beverage company that needed a better way to handle its initial order process and subscription agreements. Before working with FormAssembly, the company relied on PDF forms and EchoSign, which its vice president said were difficult for customers to sign and took weeks to complete.
FormAssembly’s Implementation Services team helped CQ Infused Beverages replace those forms with smart, simple subscription agreement forms, add e-signature functionality, and create a customer portal for self-service account management. The company reported an estimated 90% reduction in time spent on the initial order process, an estimated 70% decrease in customer acquisition cost, and more closed deals through the new workflow.
Matthew J. Farruggio
Vice President