Case Study: Procom achieves $1M+ in savings and greater compensation visibility with Forma.ai

Procom's sales compensation transformation visibility, efficiency & $1M+ in savings

Procom, a North American staffing and contract workforce services provider, was struggling with overly complex commission structures, sales attribution errors, manual payroll workflows, and limited visibility for reps as it scaled. Its legacy incentive compensation system couldn’t support more flexible, role-based plans or ingest data cleanly from multiple systems, creating administrative burden and untraceable overpayments.

By implementing Forma.ai’s full-stack sales performance management platform, Procom centralized compensation data, automated calculations, and enabled real-time earnings visibility for sellers. With Forma.ai, the company saved approximately $1M through standardization and error reduction, cut commission codes by 90%, reduced time to execute commissions related to payroll by 67%, and lowered rep payout disputes/support tickets by 60%.

Procom

Wendy Kennah

Chief Operating Officer