Case Study: COCC achieves 5x engagement and 50% utilization with Forma

COCC boosts LSA engagement 5x with Forma

COCC, a technology solution provider for banks and credit unions, faced the challenge of providing more equitable and inclusive benefits to its 800 employees. After experiencing a significant dip in workplace benefit scores and feedback that existing benefits were not meeting diverse workforce needs, they partnered with Forma to implement a more flexible solution.

Forma provided the platform and technology to administer new Lifestyle Spending Accounts (LSAs). By reallocating funds from an underutilized fitness reimbursement, COCC launched three inclusive LSAs. The results were remarkable: employee activation of their Forma accounts jumped from 22% to 92% within 60 days, and over half of all employees utilized the benefit within five months. Forma's solution drove a 5x engagement increase and achieved 50% utilization, receiving overwhelmingly positive feedback in employee surveys.

COCC