Case Study: Pay.UK achieves a smooth Confirmation of Payee re-platforming with Form3

Pay.UK completes CoP switchover in 2 weeks with Form3

Pay.UK, the operator of the UK's retail payment systems, faced the significant challenge of re-platforming its Confirmation of Payee service under a tight regulatory timeline. This complex industry-wide transition required participants to meet new technical specifications and ensure seamless connectivity without disrupting service for end users. Payments technology provider Form3 supported its customers through this change, adapting its micro-services-based CoP product to meet the new requirements.

Form3 implemented a solution that enabled the dual running of both old and new schemes to ensure a seamless switchover. The vendor managed extensive testing, liaised with Pay.UK, and provided critical support during the go-live event, resulting in a successful transition with minimal disruption. All services were running as expected following the switchover. Form3's execution ensured their customers navigated the industry-wide change with confidence and met the regulatory deadline.

Pay.UK