Forix
19 Case Studies
A Forix Case Study
SportRx, a seller of customized prescription sports eyewear, came to Forix with concerns about their eCommerce site's performance. Their main challenges were a complicated checkout process, poor on-site search functionality, and customer confusion over production times, all of which were hurting conversions and increasing cancellations.
Forix analyzed the data and redesigned the entire user experience. They implemented a simplified product wizard, automated post-purchase tools, and improved site search. As a result, SportRx saw a 198% increase in conversions, a 77% increase in transactions, and a 74% increase in revenue, breaking sales records weekly.